Turnkey Communication and Broadband Network Solutions

For decades, electric utilities have powered communities—now they can connect them, too.

Irby partners with cooperatives, municipalities, and energy authorities to bring high-speed broadband where it’s needed most. Whether launching a new network or expanding an existing one, we provide full-scale deployment and long-term support to help you build a stronger, more connected community.

Mission

To furnish utilities with the knowledge, resources, and experience needed to best serve their community.

Vision

That all cooperatives and municipalities are equipped to best support their utility and internet service endeavors, and every rural American has access to sustainable, reliable internet.

irby employees reviewing feasibility map

Feasibility

It all starts with a plan. We’ll put together a conservative study of anticipated subscriber interest, design, cost, return on investment, and potential competition.

Irby employee wearing headset at network operations center

Engineering

Guesswork costs you—that’s why we use the most sophisticated processes to ensure an efficient, constructible network. Irby’s engineers and GIS specialists carefully develop each network with its unique scope and financial objectives in mind.

irby employee walking through warehouse reviewing materials

Materials and Logistics

Access your materials as soon as you need them. Our extensive inventory gives you real-time access to the materials needed to deploy your broadband network. That’s the Irby Difference: keeping your material costs low and your project on schedule.

Irby employee stepping out of truck with tablet

Project Management

Increase your productivity in the office and the field. We’ll manage your materials and vendor relations, create easy-to-interpret maps for your construction teams, negotiate peering agreements, handle quality control, and much more.

Subscriber Management

Take charge with intuitive subscriber management. Get comprehensive customer records, asset management, billing options, provisioning, a helpdesk, and an end-user portal, all under one platform.

Learn more about SIMPLer

“By leveraging Irby’s expanded services, Lexington Electric System was able to avoid any immediate hires. Instead, we utilized Irby’s expertise to establish a robust broadband division that paved the way for more efficient growth and success.”

-Brad Jones, Interim Manager, LexNet

Sustaining Services

To best support your broadband business long after project completion.

irby employee on desktop computer reviewing spreadsheet

Sales Representatives

Grow your business faster with sales representatives who know the industry. No third party, no hiring process, all the experience and growth.

Customer Representatives

Your subscribers deserve a friendly, knowledgeable answer to their calls. Our in-house call center technicians provide just that, seven days a week.

screens showing network operations

Network Operations Center

Empower your network with seamless monitoring and swift response. Let our engineers maintain and optimize the performance of your broadband network.

FCC & Regulatory Support

With 90+ years of success, our people know the language and material needed to secure funding and meet regulations. Spend less time navigating requirements and more time perfecting your business.

Marketing Services

As your business develops, so should your marketing strategy. Our specialists craft curated content to engage your audience and tell your brand's story.

Customer Success

lexnet logo powered by lexington electric cooperative

• Started construction 8/15/23

• 474 customers and currently growing

• 676+ miles of fiber placed

Connect 2 first logo powered by first electric

• 2,000 miles of fiber built in one year

• 5,000 subscribers added within 10 months

C&L broadband connect logo

• C&L’s territory encompasses 9.9% of unserved locations by land area within the state of Arkansas

• Currently, construction in C&L has been in progress for 2 months and we have placed around 37 miles of backbone fiber.

• Construction for their Fiber to the Home deployment expected in 2025

What We Offer

irby employees sitting around conference table

We deliver consistent results—but our turnkey solutions are by no means identical. We learn your utility’s goals and deliver a broadband plan that fits your objectives and complement your capabilities.

orange wires plugged into broadband equipment

Our fully digital solutions enable us to move quickly. With Irby's modernized fiber technologies, you’ll become a reliable internet provider with a reputation for strong, uninterrupted service.

irby employees using crane to lift fiber hut off of trailer

As a privately held provider since 1926, we don’t answer to shareholders. We’re responsive to you and ensure your customers have the connection their lives depend on. From technology to our material inventory, we accommodate for your growth and industry shifts from day one.

What You'll Get

irby employee wearing glasses looking at computer

Reliable communications make it easier to serve your customers/members. You’ll offer faster response times, more accurate billing, proactive outage management, and more. This protects and enhances your existing reputation as a reliable utility provider, enabling you to become a bigger and more important part of your community.

blue broadband fiber wires

The education, healthcare, work, and entertainment of the future all require reliable connectivity across long distances. Don’t let your offerings fall behind; instead, evolve into a utility and internet service provider to do more for the people who already rely on you.

substation with fence

From streamlined operations to remote monitoring, you’ll have everything you need to improve your utility operations, and your community will benefit from high-speed broadband access. 

Let's Connect

Take the next step to empower your community and optimize your utility. Contact our broadband experts to get started with a free feasibility study.